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ISO 9001 certification maintained, demonstrating that high quality runs throughout our business

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Quality matters!

Expedient have held ISO 9001 certification since 2006, during that time we have made significant internal changes to ensure our service delivery is standardised in everything we do.

Having built upon the principles of the ISO quality management standard, Expedient are pleased to announce they have secured the ISO 9001 certification for another 10 years.

Top quality service

Claire Irving, Business Manager explains;

“Providing a quality service to our customers is paramount, it’s what makes them return to us time after time again and supports our strapline of being “your trusted training provider”.

We pride ourselves in delivering high quality training complimented by an award winning customer support team.

Without the ISO 9001 quality standard, there is no logical basis for making good decisions or taking actions, we believe there is always room to continuously improve what we do, you can’t make improvements if you have no standards”.

Exceptional standard

Tom Graham, Lead Auditor for QMS who carried out the external audit tells us;

“The organisation should be commended for its administration of the Quality Management Standard!”

A comment made only a handful of times during his 12 years’ service with QMS.

Expedient are proud of the hard work and commitment from all of their staff in ensuring the successful delivery and compliance to the standard.

We are Expedient Training – Count on us!