Meet the Team

Expedient places a high value on its staff, believing that everyone in the organisation has an important role to play in the continuing success of the company. Ofsted, Matrix and ISO 9001 were all achieved through the efforts of our staff and they strive to build and foster good working relationships with everyone on our client base.

The experience and expertise of our trainers and Assessor/Verifiers is a major factor in keeping us ahead of the opposition. They are all vastly respected in their chosen fields, having a variety of different backgrounds. They themselves are all trained to the highest standards, including City & Guilds PTLLS 7303, to ensure your training experience is relevant to your needs.

Malcolm Atkinson - Managing Director and founder of ETSL
Bill Ramsey - Training Director
Joan Atkinson - Company Secretary/Director
Lorraine Brown - Training Development/Health & Safety Manager
Jack Hanwell - Business Development & Marketing Manager
Peter Jackson - Quality & Funding Manager
Kathryn Lamb - Sales & Marketing Manager
Ian Bush - Lead Internal Verifier
Paul Hood - Group Internal Verifier
Bernie Mullarkey - Training Instructor
Reuben Cooper - Training Instructor
Alan Lodge - Training Instructor
Albert Hill - Training Instructor
Andy Smith - Training Instructor
Dave Garrod - Training Instructor
Lynn Bone - Sales & Admin Coordinator
Maria Catlin - Sales & Admin Coordinator
Lyndsey Potts - Sales & Admin Coordinator
Laura Quittenton - Sales & Admin Coordinator
Annette Goldsbrough - Finance Officer

Malcolm Atkinson

Managing Director and founder of ETSL

Malcolm is as passionate about maintaining industry standards through accredited and meaningful training as he is about the running of Expedient Training. Having spent many years within British Gas and utilities sectors holding several senior positions, his commitment to upholding standards is the reason for the enviable reputation that Expedient has within industry. Malcolm is a Fellow and Council Member of IGEM and a member of the Chartered Management Institute.

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Bill Ramsey

Training Director

With more than 40 years of experience in the gas industry Bill heads up our team of trainers. He is a former Distribution Superintendant and Manager with British Gas and he has also worked as an independent Training Consultant. His vast experience includes delivery of a number of diverse engineering operational and safety training courses and he continues to keep Expedient at the forefront of Training & Development.

Joan Atkinson

Company Secretary/Director

With a background in the gas industry and banking, Joan brings a wide range of skills from the various roles she has held within those sectors. As Company Secretary, Joan oversees the finances and quality systems within the company as well as dealing with HR including staff training and development. Joan has been a Director of the company since its formation in 2002 and passionately promotes continuous improvement within it.

Lorraine Brown

Training Development/Health & Safety Manager

Lorraine is one of Expedient’s longest serving and experienced employees. As a former IHCD Ambulance Technician Lorraine is our expert in all things relating to H&S. She is a qualified trainer in her own right, specialising in First Aid, PTLLS and IOSH and her versatility occupies her across the organisation. She now uses her skills in Training Development, designing and delivering bespoke training courses to meet the needs of our clients. A Scout Leader and volunteer with the British Red Cross Lorraine believes that fun and flexibility is the key to training success.

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Jack Hanwell

Business Development & Marketing Manager

Jack’s background is in oil & gas, marine and defence having worked for several high profile manufacturers. His role includes liaising with the manufacturing and engineering sectors to promote the business in these alternative areas while also continuing to raise the profile of Expedient both locally and nationally. Jack has been involved in training for many years and believes passionately in Expedient’s philosophy towards and commitment to training.

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Peter Jackson

Quality & Funding Manager

Peter commenced his working life with Northern Gas in 1962 as an office junior and progressed through the ranks to Office Supervisor. In the late 1960s office systems were computerised and Peter became involved with the development, implementation and training teams working with both regional and national groups. These activities affected both the administration and operational personnel including the introduction of laptop technology to the operational staff. These activities and the experience gained helped provide the initial administration systems introduced into Expedient.

Kathryn Lamb

Sales & Marketing Manager

Kathryn has worked in Sales and marketing for 18 years. A competent business professional with a proven track record, Kathryn is very customer focused with an emphasis on delivering exceptional quality and customer care. She has worked in various industries to date, including 7 years in the health and social care sector where she tendered for and won large contracts in with both the private and public sectors. Kathryn has worked in the training arena for over 2 years and has successfully sold NVQ, skills for life and childcare qualifications, in addition to adding a number of local authorities to her growing list of clients.

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Ian Bush

Lead Internal Verifier

As Expedient's Lead IV Ian brings over 30 years experience in the Extractives industry to his role, having worked as National Training Manager for Cemex UK. As manager of our Qualification Credit Framework Ian is available to provide advice and guidance for all of your training and competence needs.

Paul Hood

Group Internal Verifier

In common with a number of other members of staff within Expedient, Paul’s background is in the Gas Industry. Starting off as a Senior Gas Engineering Technician he was seconded to the Training Department and ended up as the Training Officer responsible for Distribution within the Northern Area. An Incorporated Engineer, he is a Member of the Institution of Gas Engineers and Managers and also has a Diploma in Management Studies. Current responsibilities are the Internal Verification of Network Construction Operations (Gas and Water), Street Works and Confined Spaces.

Bernie Mullarkey

Training Instructor

Bernie is one of the most versatile members of the Training Team, holding a raft of training qualifications. As an instructor in Industrial Plant and Health & Safety he is able to deliver training at Managerial level (IOSH & ECITB courses) as well as many Operative courses. A qualified QFC (NVQ) assessor, Bernie can also be called upon to discuss your specific needs, working with you to reach solutions to improve your business.

Reuben Cooper

Training Instructor

Reuben is one of several ex British Gas employees, having spent 30 years with the company. He specialises in Expedient's NRSWA, GNO and Confined Space training and is an integral part of our contract with National Grid.

Alan Lodge

Training Instructor

Alan has many years experience at his trade including 10 years working offshore and time spent in the Merchant Navy as an engineer. His training specialisms lie in the delivery of our Industrial Plant courses to CPCS, NPORS, and RTITB standards. Alan is able to work with clients to develop bespoke solutions to their particular needs.

Albert Hill

Training Instructor

As one of Expedient's Plant Operations' Instructors Albert brings a wealth of experience to his role. He is a passionate instructor who excels in the practical aspects of training, which includes Fork Lifts, Cranes, MEWPs, Slinger Signaller etc. He is also one of the company's QCF (NVQ) Assessors and an IV for Plant Operations

Andy Smith

Training Instructor

Andrew joined Expedient from Durham County Council with 16 years experience in the construction industry. He specialises in New Roads & Streetworks (NRSWA) and Plant Operations training and is also a QCF Assessor in Construction

Dave Garrod

Training Instructor

Dave specialises in Streetworks, Confined Spaces and Health & Safety courses having many years 'on-the-ground' experience in all of these areas, mainly with British Gas. More........

Lynn Bone

Sales & Admin Coordinator

Lynn has been with the company since her transfer from Minster Safety Training in 2006. Lynn’s vast knowledge of the plant industry has enabled her to mentor other members of the team and help them gain a comprehensive understanding of the construction industry. As part of the Sales and Administration team Lynn has utilised her experience to form excellent longstanding relationships with many of our clients including several large blue chip organisations.

Maria Catlin

Sales & Admin Coordinator

Maria is Expedient's longest serving employee with over seven years experience. Maria has developed her skills over the years from Administration to Sales. With her passion for people, dedication to customer service and her friendly bubbly personality she is often the first face you will see when you arrive at Expedient. Maria will always meet and greet you with a beaming smile to make you feel very much at home. A valued member of the Sales & Administration team, Maria will always go that extra mile to help with your needs.

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Lyndsey Potts

Sales & Admin Coordinator

Lyndsey joined Expedient as a skilled Administrator and since that time has developed in sales and customer service. Lyndsey now operates within a duel role and is also one of our valued Sales & Administration Co-ordinators. Lyndsey’s excellent organisational skills motivate her to take on new challenges and she has recently taken on the role of coordinating our National Grid contract while also continuing with her routine duties. Lyndsey heads up Expedient’s charity committee and is always eager to encourage the team to raise money for charities close to our hearts.

Laura Quittenton

Sales & Admin Coordinator

Laura is the youngest member of staff having started with the company in 2006 as an apprentice Administrator. She has developed her skills to take on the challenges of front line sales and completing administrative processes to a high standard. Laura’s exceptional ability to meet every task head on with commitment and dedication has led her to become one of the most valued members of the team.

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Annette Goldsbrough

Finance Officer

Annette has more than 30 years experience within accounts, working for a variety of organisations. Throughout her time she has gained substantial knowledge and understanding of accounting processes and has experience of working with accounts software packages. Annette is a valuable part of the team responsible for maintaining an efficient and accurate Accounting function.